Refund & Cancellation Policy

Last updated: June 2025

    In short: Wealthmedha sells digital credits used to run financial calculations. Because credits deliver value the moment they are used, credits are non-refundable. Duplicate or failed transactions are refunded in full.
  

1. What you are purchasing

Wealthmedha offers digital credit packs. Each credit lets you run one financial decision model (such as our Rent vs Buy, Property Evaluator, Term Insurance, Retirement, Returns, or Payment Plan tools). Credits are a digital good delivered instantly to your account upon successful payment.

2. Pricing

Our current credit packs are:

Starter — ₹249 for 10 credits
Standard — ₹699 for 40 credits
Family — ₹999 for 100 credits
Unlimited — ₹4,999 for unlimited use

Credits never expire. Prices are inclusive of applicable taxes unless stated otherwise.

3. Cancellation

Credit purchases are processed and delivered instantly. As the credits are made available to your account immediately upon payment, a purchase cannot be cancelled once completed.

You may stop using the service at any time. There is no recurring subscription, so there is nothing to cancel for future billing — we do not auto-charge you again.

4. Refunds

Our refund policy is as follows:

Used credits are non-refundable. Once a credit has been used to run a calculation, its value has been delivered and it cannot be refunded.
Duplicate or failed transactions — if you were charged more than once for the same purchase, or charged for a transaction that failed to deliver credits, we will refund the erroneous charge in full. Please contact us with your payment reference.
The Unlimited plan, once activated, is non-refundable as it grants immediate unlimited access.

5. How to request a refund

To request a refund for a duplicate or failed charge, email us at info@wealthmedha.com with:

Your registered email address
The payment reference or order ID
The reason for your request

We aim to respond to all refund requests within 48 hours and, where approved, to process the refund within 5–7 working days to your original payment method.

6. Refund processing time

Approved refunds are credited to your original payment method (card, UPI, net banking, etc.) via our payment gateway. Depending on your bank, it may take 5–7 working days for the amount to reflect in your account after we initiate the refund.

7. Contact

For any questions about this policy, or to raise a refund or billing concern, contact us at info@wealthmedha.com.